November 16, 2008
"Healthcare and Well-Being:
The New Model for Change"
with Norma Hagenow
www.centerpoint.com
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Circles of Change: Conversations with Dr. Zara Larsen
on Change Leadership and Career Fulfillment
November 16, 2008
“Healthcare and Well-Being: The Model for Personal and Institutional Change”
Guest: Norma Hagenow
Anchoring Points:
1. The US healthcare as a system has to change; the present model is not sustainable. We utilize 16% of our GNP for healthcare vs. Germany, England and other high developed nations in the 6 to 8% range.
2. Population based care models are required – moving from episode model between 80 to 90% of our cost per person annually is used up in the acute care setting, the hospital vs. in prevention of disease and promoting health and well being.
3. To care is to alleviate vulnerability – I don’t care how much you know until I know how much you car.
4. CenterPoint is a consulting company to advocate and facilitate this change in America – going from the micro to the macro level with relationships community.
5. Institutes of Health and Well Being are resource center hubs for learning, teaching, researching, information technology development and improvement science to advance this transformation.
- Three principles of the change:
- Product and economic alignment towards the population’s health and well being outcomes.
- Coordination of care models employed (preventative, conventional, alternative).
- Create person-centered medical records viewable over time and distance.
- Both art and science of care are inherent values to reign supreme, as is for leaders to become self-aware and then become outwardly, socially aware of the needs of others.
- Servant Leadership is the model of leadership for this transformation. Control over others comes from fear, and the harder you try to control, the further the goal remains out of grasp. Leaders must become vulnerable by revealing fears, and then listen for the answers from others to lead forward.
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